Refund policy
# Return and Refund Policy
Last updated: October 31, 2026
This policy applies to orders placed at [bloomandbask.shop](https://bloomandbask.shop), operated by EVRYS GRANITE & MARBLE, INC.
## 30-day returns
You may request a return within 30 calendar days after delivery. Eligible returns are free. Email panbadegrahid@outlook.com with your order number, the item you wish to return, and the reason. We will provide return instructions and a prepaid label where applicable. Please wait for our instructions before shipping anything back.
Unless we provide different instructions, returns should be sent to:
EVRYS GRANITE & MARBLE, INC.
9018 CLIFF LAKE LN
TAMPA, FL 33614
United States
## Return condition and exclusions
Items should be unused and in their original condition, with original packaging, tags, accessories, and documentation. This condition requirement does not apply to products that are defective, damaged in transit, or sent in error.
Personalized or made-to-order products, delivered digital products, perishable goods, opened hygiene-sensitive items, gift cards, and items marked final sale are generally not eligible for change-of-mind returns unless defective or applicable law requires otherwise. Nothing in this policy limits consumer rights that cannot legally be excluded in the United States, United Kingdom, or your place of residence.
## Damaged, defective, or incorrect items
If an item arrives damaged, defective, incomplete, or incorrect, email panbadegrahid@outlook.com promptly. Include your order number, a description of the issue, and photos if available. After review, we will arrange an appropriate replacement or refund without additional return cost when the issue is confirmed.
## Refunds
After an authorized return is received and approved, we normally issue the refund to the original payment method within 3–7 business days. Your bank or payment provider may take additional time to post the credit. If it has not appeared after that period, contact panbadegrahid@outlook.com.
## Shipping and taxes
Standard shipping is free when the merchandise subtotal is greater than US$30. Any shipping charge for orders of US$30 or less is shown at checkout before payment. We do not request a separate tax or import-duty payment upon delivery; applicable amounts are included in the checkout total or handled by us where required by law. Original shipping charges are refunded when required by applicable law.
For return or refund assistance, email panbadegrahid@outlook.com and include your order number.